How should a charity budget its first import?
Budget the full delivered cost, product checks and import VAT, with a fallback for duty if relief is refused. Purchased basic necessities may qualify for duty relief; this charity VAT relief requires goods received free of charge. Confirm eligibility and product safety before shipment. Cambridge China Bridge can coordinate the sourcing evidence.

Separate purchase from free distribution
HMRC allows duty relief on qualifying basic necessities whether purchased or donated. The goods must be distributed free of charge and meet immediate needs. For VAT relief under this route, the charity must obtain the goods free of charge. Paying a factory with donated money still means purchasing the goods.
Define the recipients, immediate need and distribution plan before requesting quotes. Check the goods against HMRC’s exclusions and resolve any uncertainty with HMRC. Do not treat charity status or a supplier’s promise of tax-free delivery as confirmation that the shipment qualifies.
Budget the order with and without relief
Use understanding your landed price for the cost components, but divide your charity budget by usable units available for distribution. Include goods, samples, freight, insurance, clearance, delivery, storage, testing, labelling work and an allowance for unusable stock. Keep the duty saving conditional until the relief position is established. For the sample allowance, see our guide to budgeting for supplier samples.
For purchased necessities, retain import VAT at the applicable product rate in the budget unless a separate relief has been confirmed. Do not assume VAT registration makes it recoverable: ask your tax adviser to assess the charity’s actual use. Our import duty and VAT guide explains the ordinary calculation and recovery conditions.
Prepare eligibility evidence before shipment
HMRC requires supporting evidence of entitlement and says relief should be claimed at import. Assemble charity registration evidence, the purchase invoice, payment trail, product descriptions and a signed explanation of the recipients and free-distribution plan. Ask the declarant to confirm the organisation’s eligibility and the relief being claimed before approving shipment.
The current customs instructions require a charity’s registration number in the declaration. Give your customs agent clear written instructions distinguishing purchased goods from donated goods. Keep any HMRC acknowledgement or approval correspondence with the shipment file; if your organisation’s status is unclear, seek HMRC confirmation before relying on the saving.
Make product safety a separate release decision
HMRC tells applicants to check controlled goods and import licences. Separately, official product-safety guidance requires importers to demonstrate compliance with relevant regulations and safety requirements before placing products on the market. Treat tax relief and product acceptance as separate decisions: relief evidence cannot demonstrate product compliance.
For each regulated necessity, identify its intended use and destination, then obtain advice on the applicable product rules. Budget the checks before accepting the factory quote. Ask for evidence matching the actual model, materials and batch, plus proposed labels and instructions. Use the importer technical-file checklist and test-report verification guide to organise the review.
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Approve distribution and preserve the evidence
Release the order only when the budget owner has accepted the tax assumptions and the product reviewer has accepted the compliance evidence. Record who can stop shipment or distribution if the documents or goods do not match. Cambridge China Bridge’s staff in China can coordinate factory documents, samples and inspection findings for that review.
Keep the declaration, invoices, insurance documents and any HMRC acknowledgement letters together. HMRC requires records to be retained and notification if goods are disposed of or transferred to another entity; different use may trigger duty and VAT. Agree how surplus, damaged stock and transfers to partner charities will be handled before distribution starts.
Frequently asked questions
Can a charity claim duty relief on goods it buys?
Yes, qualifying basic necessities may receive duty relief even when purchased. They must meet immediate needs and be distributed free of charge, and the organisation and goods must satisfy the relief conditions.
Does free distribution make purchased imports VAT-free?
No. This charity VAT relief requires the organisation to obtain the necessities free of charge. Budget applicable import VAT on purchased goods unless another relief is confirmed.
What evidence should we prepare for charity import relief?
Prepare registration evidence, invoices, payment records, product descriptions and a signed distribution plan. Ask the customs agent to confirm eligibility and declaration details, and retain HMRC correspondence.
Does charity import relief approve product safety?
Treat product safety separately. Obtain evidence for the exact goods and their intended use, review applicable product requirements, and resolve gaps before shipment or distribution.