Suppliers & quality

Can I approve a development sample remotely?

Yes, you can approve specific development features from photographs or video if the evidence clearly shows them. Leave touch, fit, exact colour and unverified performance open until suitable physical checks are completed. Record the sample identity, evidence and exclusions. Cambridge China Bridge can coordinate these checks through its staff in China.

Written by Bono Xu, Founder, Cambridge China Bridge · 3 min read · Updated 2026-10-04

A worker in a hi-vis vest and hard hat inspecting machinery in a plant

Decide what you are approving

Before requesting images, list the features you want to decide on and the evidence each needs. Layout, component position and visible assembly details may suit remote review. A development sample may contain temporary materials or hand finishing, so ask which features represent the intended production version.

Record each feature as accepted, rejected or awaiting evidence. Avoid a blanket message such as “sample approved”. For the separate decision about starting production, see Does sample approval authorise production?.

Ask for evidence tied to the actual sample

Give the sample a recognisable identifier and record its drawing revision, materials and known deviations. Ask for overall views, close-ups and a continuous video showing the identifier alongside the features under review. Keep original files and the review date. A factory-selected image may hide a defect outside the frame.

For live review, direct the camera towards uncertain areas and ask the operator to repeat the relevant action. Record the setup and any interruptions. Video can show a mechanism moving under the demonstrated conditions; it cannot establish unseen durability. Use remote witnessing of factory tests when reviewing a test rather than appearance.

Choose where physical checks happen

Physical checking does not always require delivery to the UK. Someone in China can handle or measure the identified sample against your written brief. Arrange UK handling when your own judgement, the intended user or locally held mating parts are essential. Ask the checker to describe the method and report observations, rather than simply calling the sample satisfactory.

Match the decision to the evidence
FeatureRemote evidence can supportWhat remains to check
Layout and visible detailsPosition, shape and visible workmanship in the supplied viewsHidden surfaces and areas not shown
Colour and finishObvious differences photographed together under the same lightingExact colour, gloss and texture against a physical reference
Dimensions and weightRecorded readings with the sample and method identifiableSuitable equipment, measurement points and agreed tolerances
Fit and handlingAssembly or operation with identified matching partsComfort, grip, resistance and fit with the intended parts or user
Material and performanceObserved behaviour under the recorded conditionsMaterial identity, durability and safety through suitable checks

Keep measurements and safety evidence separate

A ruler beside a product gives context; perspective can make it misleading. Ask for readings at the specified measurement points, with the instrument and setup visible. Record units, equipment identity and the agreed acceptance limits. Follow checking factory measurements for a fuller measurement brief.

Photographs alone cannot establish material composition or product safety. UK businesses making, importing, distributing or selling consumer products are responsible for their safety. Keep the development decision separate from the evidence needed to demonstrate compliance with relevant safety requirements.

Write a limited approval the factory can follow

Use wording such as: “For the identified sample and drawing revision, the logo position and visible assembly layout are accepted against the attached brief, based on the saved photographs and video. Colour, texture, dimensions, fit, durability and safety remain unapproved pending the listed checks. This decision authorises only the stated development step. Production release requires separate written approval.”

Attach the evidence filenames, reviewer, date, accepted features, deviations and outstanding checks. Name who will close each open point and what evidence they need. Ask the factory to confirm this scope and flag changes to accepted features for review. Keep the identified sample for later comparison; see making bulk production match the sample.

Frequently asked questions

Can I approve a sample from photos alone?

Yes, for clearly visible features with suitable views and an agreed reference. Record exactly what you accepted and leave features needing handling, measurement or testing open.

Do I have to receive the sample in the UK?

Physical checks can take place in China against your brief. Receive it in the UK when your own handling judgement, intended users or locally held mating parts are needed.

Can video confirm the exact sample colour?

Lighting, camera settings and screens can alter colour. Use video to identify obvious differences, then check exact colour against an agreed physical reference.

What should my remote sample approval say?

Identify the sample and revision, list accepted features and supporting files, name exclusions and pending checks, and state the development step authorised. Record production release separately.

Sources

  1. GOV.UK: Product safety advice for businesses

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